Holistic Specialists Privacy Policy & SMS Terms and Conditions

Last Updated: February 11, 2025

Introduction

Action LLC dba Holistic Specialists (“Company”, “We”, “Us”, or “Our”) values your privacy. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your personal information when using our website https://holisticspecialists.com/ (“Service”) and when opting into our SMS messaging  services. By using our Service or opting into SMS communications, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• Account refers to a unique account created for you to access our Service.
• Cookies are small files stored on your device to track browsing activity and enhance
  user experience.
• Device refers to any technology used to access the Service, such as a computer,
  smartphone, or tablet.
• Personal Data refers to any information that can identify an individual.
• Service refers to our website and SMS communication platform.
• Service Provider refers to third parties processing data on our behalf.
• Usage Data refers to data automatically collected when using the Service.
• You refers to the individual or entity accessing or using our Service.

2. Data Collection

Personal Data Collected

While using our Service, we may collect the following Personal Data:

• Name
• Email address
• Mailing address
• Phone number (optional)
• Usage data (such as IP address, device type, browser version, etc.)

This information is collected when you fill out forms on our website, subscribe to our SMS service, or interact with our Service.

3. Data Usage

We use your data for the following purposes:

• Account Notifications
• Customer Care Notifications
• Appointment Notifications
• Delivery Notifications
• Managing your account and providing customer service
• Sending important communications regarding services, security updates, and
  promotions (if opted-in)
• Improving website functionality and analyzing Service performance

Holistic Specialists (Action Llc) 

SMS Messaging:

By opting into our SMS messaging service, you agree to receive text messages related to account notifications, customer care notifications, appointment notifications, and delivery notifications.

Message frequency varies and may include up to 5 messages per week.

Reply STOP to unsubscribe.

4. Data Security

We implement security measures to prevent unauthorized access, disclosure, or misuse of your personal data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. If you opt out of our SMS service, we will delete your phone number within 24 hours of your request.

6. Message and Data Rates

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and frequency varies.

7. Opt-Out Policy

You can opt out of SMS messaging at any time by:

• Texting STOP or CANCEL
• Emailing [email protected]
• Calling 954-903-1790 or 305-907-7561

Upon opting out, you will receive a final SMS confirmation, and your phone number will be removed from our SMS list within 24 hours.

For additional assistance, you can reply HELP to receive our contact information.

8. Non-Sharing Clause

We do not share, sell, or rent your personal data—including mobile numbers—to third parties for marketing purposes.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect analytics data. You may disable cookies via your browser settings.

10. Transfer of Your Personal Data

Your data may be processed outside your country of residence, but we take necessary steps to ensure compliance with data protection laws.

11. Disclosure of Personal Data

We may disclose personal data:

• To comply with legal obligations
• To protect our rights and property
• To investigate fraudulent activities
• In case of business transactions such as mergers or acquisitions

12. Children’s Privacy

Our Service is not intended for individuals under the age of 13. If we learn that we have collected personal data from a child, we will take immediate steps to delete it.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies. Please review their terms before providing personal data.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

15. Contact Information

For privacy-related concerns or assistance with SMS services, contact us at: